These Terms & Conditions (“Terms”) govern your use of minome (minomehealth.com) and any purchase you make from us. minome is operated by Norholm, MB, a company registered in Lithuania (company code 307698646, VAT LT100020253510), Girulių g. 10, LT-12112 Vilnius, Lithuania (“minome,” “we,” “us,” or “our”). By using our website or placing an order, you agree to these Terms.
1. Eligibility
You must be at least 18 years old and shipping to a valid address in the United States to purchase from us. We currently sell only to customers in the United States (excluding Hawaii, Alaska, and U.S. territories).
2. Our products and health disclaimer
Our products are dietary supplements. These statements have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Information on our website is for general informational purposes only and is not medical advice. Always consult a qualified healthcare professional before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
3. Orders and acceptance
Your order is an offer to purchase. All orders are subject to acceptance and product availability. We may refuse or cancel an order at any time, including if we suspect fraud or identify an error in pricing or product information. If we cancel an order you have already paid for, we will refund you.
4. Pricing and payment
Prices are shown in U.S. dollars and exclude any taxes that may apply. Payment is processed securely by our third-party payment processor; we do not store your full card details. By submitting payment information, you confirm you are authorized to use the payment method.
5. Subscriptions and automatic renewal
Some products are offered on a subscription basis. Your first payment is charged at checkout, and you are then charged automatically every 4 weeks until you cancel. Full details, including how to cancel, skip, or pause, are set out in our Subscription & Cancellation Policy. By purchasing a subscription, you authorize these recurring charges.
6. Promotions and discounts
Discounts, including subscription savings, apply only while the offer is active and on the terms shown at checkout. Offers cannot be combined unless stated, and may be changed or withdrawn at any time.
7. Shipping, refunds, and returns
Shipping is governed by our Shipping & Delivery Policy, and refunds and returns by our Refund & Returns Policy. Each of these policies forms part of these Terms.
8. Intellectual property
All content on our website, including text, logos, images, and branding, is owned by or licensed to us and may not be copied or used without our permission.
9. Acceptable use
You agree not to misuse our website, interfere with its operation, or use it for any unlawful purpose.
10. Disclaimers
Our website and products are provided “as is” to the fullest extent permitted by law. We do not warrant that the website will be uninterrupted or error-free. Nothing in these Terms excludes any liability that cannot be excluded under applicable law.
11. Limitation of liability
To the fullest extent permitted by law, our total liability to you for any claim arising from your purchase or use of our products is limited to the amount you paid for the relevant order, and we are not liable for indirect or consequential losses. Nothing in these Terms limits your mandatory rights as a consumer.
12. Consumer rights
These Terms do not affect any statutory rights you have as a consumer that cannot be waived under the law of your place of residence.
13. Governing law and disputes
These Terms are governed by the laws of the Republic of Lithuania, without regard to conflict-of-law rules. Disputes will be subject to the competent courts of Lithuania, except where the mandatory law of your country or state of residence gives you the right to bring proceedings elsewhere. Nothing here deprives you of the protection of mandatory consumer-protection laws in your place of residence.
14. Changes to these Terms
We may update these Terms from time to time. The version in effect at the time of your order applies to that order. Continued use of our website means you accept the current Terms.
15. Contact
Norholm, MB — support@minomehealth.com — Girulių g. 10, LT-12112 Vilnius, Lithuania.